Strategy & Retention : Develop and execute campaigns to retain existing clients, increase brand loyalty, and identify cross-selling prospects.
System Management : Oversee and configure platforms (e.g., Salesforce, HubSpot) to meet internal user needs and ensure effective database segmentation.
Data Governance : Maintain data accuracy, establish standards, and manage user access rights for the CRM infrastructure.
Customer Support : Serve as a primary contact for client issues, resolving complaints
Technical Proficiency : Hands-on experience with CRM software and data visualization tools.
Analytical Thinking : Ability to segment data, analyze marketing trends, and interpret campaign metrics.
Communication : Exceptional verbal and written communication skills to handleand using feedback surveys to improve service quality.
Pay: ₹14,000.00 - ₹16,000.00 per month
Work Location: In person
📌 Crm Manager Meerut (India)
🏢 SM SPORTS AND LIFESTYLE
📍 India
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