Job Summary : Key Responsibilities :
Coordinate and schedule service activities with technicians and clients
Handle customer inquiries, complaints, and service requests efficiently
Monitor service progress and ensure timely completion
Maintain service records, reports, and documentation
Provide technical support and guidance to customers when required
Collaborate with internal departments to improve service efficiency
Ensure adherence to company policies and service standards
Required Qualifications :
B.Tech degree (Mechanical / Electrical / Electronics / Related Field preferred)
Robust technical knowledge relevant to the industry
Positive communication and coordination skills
Ability to manage multiple tasks and work under pressure
Proficiency in MS Office and basic reporting tools
Preferred Skills :
Experience in service coordination or technical support
Problem-solving and analytical skills
Customer-focused approach
Team management abilities
Salary : Competitive and based on experience
Job Types : Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Perks :
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund
Work Location: In person
📌 Service Coordinator Amritsar
🏢 Shakti Power Solutions
📍 Amritsar
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