We are looking for motivated engineering graduates to join our Global MES (Manufacturing Execution Systems) team as Graduate Apprentices / Campus Hires . This role provides foundational, hands‑on experience supporting an enterprise MES platform (e.g., Siemens Opcenter ) used across global manufacturing sites, while developing technical, process, and customer‑facing skills.

Key Responsibilities

MES Platform & Application Support
Perform routine monitoring and housekeeping activities (service health checks, basic log review, job/queue monitoring) under supervision.
Support basic configuration, workplace readiness tasks, and release/deployment activities in collaboration with senior engineers and implementation partners.

Incident & Service Request Handling
Coordinate with site IT/business teams, infrastructure, and vendors to support triage, root cause analysis, and timely resolution (with guidance).

Documentation & Process Learning
Help update knowledge articles, SOPs,



and runbooks for MES support, deployments, and recurring issues.
Learn MES operating model concepts (L1/L2 support, site vs. global responsibilities), change/release practices, and service maturity best practices.
Adhere to security, access control, and GxP/CSV compliance requirements (documentation discipline, audit readiness) as applicable.

ATTENTION: Current Alcon Employee/Contingent Worker

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Alcon is an Equal Prospect Employer and takes pride in maintaining a diverse workplace. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.

📌 Software Engineer Apprentice Bengaluru
🏢 Alcon
📍 Bengaluru