Job Overview

We are looking for a well-groomed, professional, and customer-oriented Front Office Executive / Receptionist for our jewellery brand. The candidate will be responsible for welcoming customers, managing front desk operations, handling calls and inquiries, and ensuring a premium customer experience that reflects the brand’s image.

Key Responsibilities
Welcome and greet customers warmly, ensuring a qualified and luxurious in-store experience.
Manage front desk operations, including visitor registration and customer inquiries.
Handle incoming phone calls, emails, and WhatsApp inquiries professionally.
Guide customers to the appropriate sales executives or concerned departments.
Coordinate with the sales team to ensure smooth customer service and follow-ups.
Maintain customer records, appointment schedules, and visitor logs.
Assist in scheduling customer appointments, meetings, and product consultations.
Maintain the reception area to ensure it remains clean, organized, and presentable.
Handle basic administrative tasks, documentation, and data entry.




Ensure customer confidentiality and maintain professional standards in accordance with the brand’s policies.

Candidate Requirements
Education: Graduate in any discipline preferred.
Experience: 1–3 years of experience in front office, reception, hospitality, luxury retail, or customer service.
Excellent communication and interpersonal skills.
Pleasant personality with qualified grooming and etiquette.
Basic computer knowledge, including MS Office, email, and data entry.
Ability to handle customers politely and manage multiple tasks efficiently.
Prior experience with a jewellery brand, luxury retail store, hotel, or premium showroom will be an advantage.

Key Skills
Front Desk Management
Customer Relationship Management
Telephone Etiquette
Communication Skills
Appointment Scheduling
MS Office & Data Entry
Skilled Grooming
Customer Service & Coordination

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Front Office Executive Kolkata
🏢 Bharat Earn Technologies Pvt.Ltd.
📍 Kolkata