Job Description

Key Responsibilities

1. Sales & Business Development

Drive sales growth and achieve assigned business targets across the designated territory.

Identify recent business opportunities and expand the customer base.

Develop and implement effective sales strategies to improve business performance.

Build and maintain strong relationships with customers, business partners, and stakeholders.

Monitor daily sales activities and ensure achievement of monthly and quarterly targets.

Conduct regular market visits to identify business opportunities and assess market trends.

2. Collections & Recovery Management

Oversee collection activities and ensure timely recovery of outstanding payments.

Monitor overdue accounts, delinquency levels, and collection performance.

Develop and implement strategies to improve collection efficiency and reduce outstanding dues.

Ensure regular follow-ups with customers for pending payments.

Handle escalated collection cases and support the team in resolving customer concerns.

Ensure adherence to the company's collection policies, processes, and compliance guidelines.

3. Team Management & Performance Monitoring

Lead, guide, and monitor the performance of sales and collection teams.

Allocate targets and responsibilities to team members and track their performance.

Conduct regular team meetings to review business performance and collection targets.

Provide guidance and support to team members to improve productivity and operational efficiency.





Identify performance gaps and take corrective actions to achieve business objectives.

4. MIS & Reporting

Prepare and review daily, weekly, and monthly sales and collection reports.

Monitor key performance indicators (KPIs) related to sales, collections, productivity, and target achievement.

Analyse business performance and identify areas requiring improvement.

Coordinate with Circle Managers and senior management for business updates and operational requirements.

5. Customer Relationship & Compliance

Maintain professional relationships with customers and ensure customer satisfaction.

Address customer grievances and escalations related to sales and collection activities.

Ensure all sales and collection activities are conducted ethically and in accordance with company policies.

Maintain accurate records of business transactions, collection activities, and customer interactions.

Required Skills & Competencies

Strong knowledge of sales and collection operations.

Excellent communication, negotiation, and interpersonal skills.

Strong leadership and team management abilities.

Good analytical and problem-solving skills.

Ability to achieve business targets and manage multiple responsibilities.

Proficiency in MS Excel, MIS reporting, and business-related systems.

Willingness to travel within the assigned territory for business and operational requirements.

Key Responsibilities:

📌 Territory Manager (Darbhanga)
🏢 Sboss
📍 Darbhanga