Project Role: Application Support Engineer
Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills: Red Hat OS Administration
Good to have skills : NA
Minimum 2 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:
As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues across various components of essential business systems. You will engage in continuous monitoring and troubleshooting to ensure smooth operation and minimal disruption.

Your role requires a proactive approach to identifying potential problems and collaborating with different teams to maintain system reliability and performance. This agile environment offers opportunities to apply analytical thinking and problem-solving skills to support critical business functions effectively.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.




- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues.
- Document and communicate findings and solutions clearly to stakeholders.
- Assist in the continuous improvement of support processes and tools.
- Provide guidance and support to junior team members to foster their development.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Red Hat OS Administration.
- Strong knowledge of Linux system architecture and command-line tools.
- Experience in troubleshooting and resolving operating system and application issues.
- Familiarity with system monitoring and performance tuning techniques.
- Ability to manage user permissions, security settings, and system updates effectively.
- Understanding of scripting languages to automate routine tasks and improve efficiency.

Additional Information:

- The candidate should have minimum 2 years of experience in Red Hat OS Administration.
- This position is based at our Gurugram office.
- A 15 years full time education is required.

📌 Application Support Engineer (Gurugram)
🏢 Accenture
📍 Gurugram