Job Description Customer Support Executive (Air India Process)

Company: IEnergizer IT Services Pvt. Ltd.

Client: Air India

Work Location: AKR Tech Park, Kudlu Gate, Bangalore

Work Mode: Work from Office

Job Responsibilities

* Handle customer queries related to flight bookings, cancellations, rescheduling and ticketing.

* Assist customers with travel-related issues and provide appropriate solutions.

* Manage customer interactions professionally and ensure customer satisfaction.

* Provide accurate information regarding airline services, policies and travel procedures.

* Handle customer concerns efficiently while maintaining service quality.

Eligibility Criteria

* Any Graduate is mandatory.

* Candidates must have excellent English communication skills.

* Previous experience in Airlines, Travel or Customer Support is preferred.

* Knowledge of GDS tools such as Amadeus,



Galileo or Sabre will be an added advantage.

* Freshers with strong communication skills may also apply.

* Hotel Management Candidates also can apply

Salary & Advantages

* CTC: Up to 36,000 per month + incentives.

* Paid training.

* Health insurance benefits.

* Career growth opportunities.

Shift Details

* Rotational shifts, including night shifts.

* Rotational weekly offs.

* Flexibility to work on weekends and holidays.

Interview Process

* HR Round

* Operations Round

* Client Final Round

* Versant Assessment (as applicable)

Interested candidates can share their updated resumes to proceed with the interview process.

HR Contact :- (phone hidden)

HR Aishwarya

📌 Air Ticketing Executive (Bengaluru)
🏢 iEnergizer
📍 Bengaluru