Job Summary

Job Location: Gurugram. Working Time: 6 days a week (Monday to Saturday) 10:00 AM to 7:00 PM. Sunday fixed off. Minimum Education: Graduate. Experience Required: Minimum 2 years (on paper) in a similar role. Industry Exposure: Outbound Tele-sales experience is preferable. Experience working on diallers. At least 2 years of experience as a Team Leader.

Responsibilities

- Communicate information timely, accurately, and clearly to all sales team members.
- Track and update operational performance files for sales agents on a weekly basis.
- Manage and drive sales team targets and performance.
- Monitor sales team performance on systems and metrics in accordance with contractual obligations.




- Provide regular feedback to sales agents regarding action plans and performance improvement.
- Ensure effective communication and coordination within the team to achieve targets.

Requirements

- Solid communication skills.
- Proven experience in outbound tele-sales from any BPO.
- Ability to manage and mentor a team effectively.
- Experience range: 2 to 6 years.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Team Leader - Call Centre (Gurugram)
🏢 Rapsys Tech Solutions
📍 Gurugram