Front Office Executive – Roles & ResponsibilitiesCutie Pie Clinic
1. Welcome and attend to patients professionally.
2. Handle incoming calls and WhatsApp enquiries.
3. Manage and confirm patient appointments.
4. Register patients and maintain records.
5. Coordinate consultations with doctors and nurses.
6. Send appointment reminders and follow-up messages.
7. Handle billing, receipts and payment records.
8. Collect patient feedback and Google reviews.
9. Coordinate patient queries and complaints.
10. Maintain reception cleanliness and organisation.
11. Maintain patient files and consent forms.
12. Submit daily reports to the Admin Manager.
13. Ensure proper patient coordination and handover.
14. Follow clinic policies, timings and instructions.
📌 Front Office Executive (Mysuru)
🏢 Cutie Pie Clinic
📍 Mysuru
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