The role focuses on handling customer communication in English and Hindi, managing order dispatch and labeling, and maintaining records using Tally accounting software. This position is ideal for someone who is organized, customer‑friendly, and comfortable working across both operations and basic accounting tasks.

Key Responsibilities

- Customer Communication — Make and receive calls in English and Hindi to address customer enquiries, provide product information, and resolve issues.
- Order Processing — Prepare and dispatch orders, ensure correct labeling, and coordinate with courier partners.
- Record Management — Enter and update order details, invoices, and other records in Tally.
- Customer Support — Respond to customer queries via phone, email, or messaging platforms.




- Coordination — Work with internal teams to ensure timely order fulfillment and accurate documentation.

Required Skills & Qualifications

- Solid verbal communication skills in English and Hindi.
- Experience in customer service or call handling.
- Basic knowledge of Tally ERP (data entry, invoice creation, record updates).
- Ability to manage multiple tasks and maintain accuracy.
- Basic computer proficiency (MS Office, email, etc.).
- Preferred Skills (Optional)Experience in order dispatch or logistics coordination.
- Familiarity with e‑commerce platforms or inventory systems.

Work Arrangement

- Onsite
- Full‑time role 8AM TO 5PM, SUNDAY OFF

📌 Accountant Cum Office Assistant (Gwalior)
🏢 PROFESSIONAL IT SOLS PRIVATE
📍 Gwalior