- Welcome and greet guests professionally.
- Handle guest enquiries, reservations and requests.
- Coordinate with service and management teams.
- Ensure excellent guest experience and satisfaction.
- Handle guest feedback and complaints politely.
- Maintain professional grooming and communication standards.
Requirements:
- Minimum 1 year of experience in hospitality.
- Positive English communication skills.
- Telugu and Hindi communication preferred.
- Pleasant personality and strong guest-handling skills.
- Flexible to work rotational shifts, weekends and holidays.