Job Description

Excellent oral written communication

Knowledge in Windows AD

Knowledge in Exchange Server / Office 365

Knowledge in Entra and Endpoint manager

Cross functional Knowledge in MAC with Windows Domain

Knowledge in User Permissions / Access Restriction for Domain Accounts

Ensure 100% availability of resources as per SOW

Standardize the Service Desk operations and implement best practices

Primary Skills (Preferred)

Knowledge in Troubleshooting OS / Hardware related Issues

Knowledge in Troubleshooting Application Related issues

Knowledge in Remote Support for Windows / MAC users with appropriate Tools

Knowledge of MS Office products (word, excel, PowerPoint, Outlook)

Secondary Skills (Preferred)

Knowledge in Mac OS / Application Troubleshooting

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr, Service Desk_EDl Professional (Chennai)
🏢 Neurealm
📍 Chennai