- Managing a team of 4-5 Sales Officers
- Responsible for origination of loans (both secured and unsecured).
- Achieving the branchs sales and collections targets.
- Building and managing relationships with Channel partners and other external stakeholders
- Engaging with relevant authorities and departments for Case Approvals. Escalating the case wherever required.
- Engaging with Credit, Operations & Clients for effective & smooth case closure.
- Providing regular service to the customers and taking care of their future needs.
- Assist risk and credit teams in portfolio risk management.
- Collections from overdue customers
- Hiring, retaining and training the team to achieve robust growth in the locations under coverage
- Responsible for overall cost management and policy compliance at the Branch.