07 Nov
|
Msmg Foundation Group
|
Bhagalpur
07 Nov
Msmg Foundation Group
Bhagalpur
Role & responsibilities
Help customers
Answer calls and emails
Solve problems
Investigate and resolve complaints
Build relationships
Follow up with customers
Provide information
Explain products and company policies
Ensure satisfaction
Collect feedback and maintain service quality
Preferred candidate profile
My responsibilities include handling customer calls, emails, and chats, understanding customer problems, providing accurate information, resolving complaints, maintaining customer records, and following up to ensure that issues are resolved. If a problem is complex, I escalate it to the appropriate department. I also maintain a polite and skilled attitude and follow company policies.
📌 Customer Support Executive (Bhagalpur)
🏢 Msmg Foundation Group
📍 Bhagalpur