- MBA/Graduate with 1+ years in BPO, sales, customer retention, onboarding, or ecommerce and robust deal-closing skills
- Research new client opportunities, build client relationships, promote products, collaborate with teams, monitor industry trends, and provide management feedback
SPOT OFFERS - 5th - 9th Nov- ECOMMERCE KEY ACCOUNT MANAGER - SELLER VOICE We are looking for a Key Account Manager to join our team for an Ecommerce Giant. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction.
Key Responsibilities:
- Research and identify new client opportunities in the market.
- Build strong, professional relationships with clients through regular communication.
- Promote product and service offerings that align with customer needs.
- Collaborate with internal teams to ensure seamless delivery of services.
- Monitor industry trends to adapt strategies and stay competitive.
- Provide regular feedback and insights to the management team.
Job Requirements: The minimum qualification for this role is MBA/Grad with 1+ years of experience in bpo/sales/customer retention/onboarding/ecommerce
Strong interpersonal skills, the ability to close deals effectively, and a customer-focused approach are also essential for this role.