The role of the Customer Service Associate (CSA) -Semi- Voice, will be responsible for:

- Handle customer interactions through inbound and outbound voice calls.
- Understand customer concerns, diagnose issues, and provide timely and effective resolutions.
- Deliver a high-quality customer experience by demonstrating professionalism, empathy, and active listening.
- Providing prompt and skilled support to customers through chat and email channels.
- Respond to customer inquiries and resolve issues efficiently while maintaining high levels of customer satisfaction.
- Accurately communicate information related to products, services, policies, and processes.
- Build customer trust through empathy, active listening, and effective written communication.




- Apply Now by sharing your resume to [email protected] (OR) (+91) (phone hidden)
- NOTE: IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels. If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification.

📌 WALK-IN || International SEmi Voice Process || 6months To 4years (Hyderabad)
🏢 IntouchCX
📍 Hyderabad