Counsellor-Political Consultant (Lucknow)

Counsellor-Political Consultant (Lucknow)

07 Nov
|
Initiative IT Solutions
|
Lucknow

07 Nov

Initiative IT Solutions

Lucknow

We are looking for a confident, professional, and articulate Political Campaign Counsellor who will serve as the first point of contact for prospective clients, particularly political leaders, elected representatives, aspiring candidates, and individuals planning to contest upcoming elections.

The candidate will be responsible for communicating with political leaders, understanding their electoral aspirations and campaign requirements, explaining the company's services, generating qualified business leads, and coordinating meetings with the sales and senior management teams.

The ideal candidate should have excellent communication skills, a strong command of Hindi, professional telephone etiquette, and the ability to build trust and maintain long-term relationships with political clients.

Key Responsibilities

1. Client Communication (Inbound & Outbound Calls)

- Make outbound calls to prospective political leaders, sitting MLAs, MPs, aspiring candidates, and individuals planning to contest elections.
- Handle inbound enquiries and provide information about the company's services and campaign solutions.
- Understand clients' political backgrounds, constituencies, election plans, and campaign requirements.
- Communicate professionally and confidently while maintaining a courteous and respectful approach.
- Follow up with prospective clients and maintain consistent communication.

2. Client Counselling & Requirement Understanding

- Counsel prospective clients regarding election campaign management, political consultancy, social media management, digital campaigns, voter outreach, ground surveys, and other relevant services offered by the company.
- Understand the client's expectations, challenges, budget considerations, and campaign objectives.
- Present relevant company services and solutions based on the client's requirements.
- Build trust and establish professional relationships with political leaders and their representatives.

3. Lead Generation & Meeting Coordination

- Identify potential political clients and assess their interest in the company's services.
- Generate qualified leads and forward them to the business development and sales teams.
- Schedule online and offline meetings with prospective clients and senior management.




- Coordinate follow-ups to ensure smooth communication and timely conversion of leads.

4. CRM & Database Management

- Maintain an updated database of political leaders, prospective candidates, and client representatives.
- Record call details, client requirements, follow-up schedules, meeting status, and feedback.
- Update CRM systems, Excel sheets, and other company records accurately.
- Maintain confidentiality of client information and business discussions.

5. Follow-ups & Target Achievement

- Conduct regular follow-ups with interested clients.
- Work towards achieving daily, weekly, and monthly calling and lead-generation targets.
- Track conversion progress and provide regular performance reports to management.
- Ensure no important client enquiry or follow-up is missed.

6. Client Relationship Management & Issue Resolution

- Maintain professional relationships with existing and prospective clients.
- Address basic client queries and coordinate with the concerned departments for technical, operational, or service-related concerns.
- Collect client feedback and communicate it to the management team.
- Ensure a positive and professional client experience throughout the communication process.

7. Professional Conduct & Company Decorum

- Maintain the company's qualified image, values, and communication standards.
- Follow company-approved calling scripts, communication protocols, and reporting procedures.
- Maintain respectful communication with political leaders, irrespective of their political party, position, or background.
- Exercise discretion while discussing sensitive political, campaign, and business-related information.
- Never make unauthorized commitments, share confidential information, or misrepresent company capabilities.
- Maintain discipline, punctuality, and professional conduct at all times.

Required Skills & Qualifications





- Excellent command of Hindi (spoken and written).
- Good communication and interpersonal skills.
- Confident and professional telephone conversation abilities.
- Ability to communicate effectively with senior political leaders and their representatives.
- Strong listening, counselling, persuasion, and negotiation skills.
- Basic knowledge of MS Excel, Google Sheets, CRM software, and email communication.
- Ability to understand client requirements and explain services effectively.
- Solid follow-up, coordination, and time-management skills.
- Professional attitude, patience, confidence, and a positive approach.

Preferred Candidate Profile

- Experience in telecalling, counselling, client servicing, business development, or sales.
- Exposure to political consultancy, election campaigns, media, public relations, or digital marketing will be an added advantage.
- Candidates who understand the Indian political landscape and election ecosystem will be preferred.
- Freshers with excellent Hindi communication skills and a confident personality may also apply.

Key Performance Indicators (KPIs)

Performance will be evaluated based on:

- Daily outbound and inbound call handling.
- Number of qualified political leads generated.
- Number of client meetings successfully scheduled.
- Follow-up consistency and lead conversion support.
- Accuracy of CRM and client database management.
- Client communication quality and feedback.
- Adherence to company protocols and professional standards.

The Ideal Candidate

We are looking for someone who is not just a telecaller but a professional client counsellor who can confidently communicate with political leaders, understand their aspirations, represent Elections Insight with credibility, and convert meaningful conversations into business opportunities.

Your communication will represent our company. Your professionalism will build our credibility. Your efforts will create new opportunities.

Job Types: Full-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance, Volunteer

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

- Work from home

Experience:

- total work: 1 year (Preferred)

Work Location: Hybrid remote in Lucknow, Uttar Pradesh 227115

📌 Counsellor-Political Consultant (Lucknow)
🏢 Initiative IT Solutions
📍 Lucknow

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