07 Nov
|
Datamatics
|
Mumbai
Roles and Responsibilities :
- Handle inbound calls from patients, providers, and insurance companies to resolve their queries related to medical services.
- Process patient registration, scheduling appointments, and updating medical records accurately.
- Provide excellent customer service by addressing concerns in a professional manner and escalating complex issues when necessary.
- Meet productivity targets while maintaining high-quality call handling standards.
Job Requirements :
- 1-5 years of experience in an International BPO or US Healthcare industry.
- Proficiency in AR Calling (Accounts Receivable) processes for US healthcare systems.
- Solid communication skills with ability to handle international voice process effectively.
📌 US Customer Service Executive (Mumbai)
🏢 Datamatics
📍 Mumbai