– UK Payroll Team Lead / SME

Hiring Bangalore BPO Band 3/4

Job Title: UK Payroll Team Lead / Subject Matter Expert (SME) Location: Bangalore Experience: 5–7 Years Job Code: 438208 / 438209 Shift: UK Business Hours Employment Type: Full-time

Job Overview

We are looking for an experienced UK Payroll Team Lead / SME with 5–7 years of hands-on experience in end-to-end UK payroll processing. The ideal candidate should possess strong knowledge of UK payroll legislation, PAYE, National Insurance, RTI submissions, statutory payments, and HMRC compliance.

The role involves managing complex payroll activities, handling escalations, ensuring payroll accuracy and timely delivery, and providing technical guidance to team members. The candidate will also be responsible for quality monitoring, team coordination, payroll reconciliations, and continuous process improvement.

Key Responsibilities

- Manage and support end-to-end UK payroll processing.
- Ensure compliance with UK payroll legislation, PAYE, National Insurance, and HMRC regulations.
- Handle HMRC submissions, including Full Payment Submission (FPS) and Employer Payment Summary (EPS).
- Manage payroll reconciliations, adjustments, corrections, and exception handling.
- Support statutory payments, tax codes, workplace pensions, and automatic enrolment.
- Review complex payroll transactions and resolve escalated payroll queries.
- Perform payroll audits, variance analysis, general ledger reconciliations, and quality checks.
- Coordinate daily team activities, workload distribution, and payroll delivery.
- Provide technical guidance, coaching, and support to payroll associates.
- Manage year-end payroll activities, including P60, P11D, and P11D(b).




- Identify opportunities for process improvements, automation, and operational efficiency.
- Support payroll transformation, UAT, and system enhancement initiatives.

Required Skills & Qualifications
- 5–7 years of experience in UK payroll processing.
- Strong knowledge of PAYE, National Insurance, RTI, HMRC submissions, and UK payroll legislation.
- Hands-on experience in end-to-end UK payroll operations.
- Good understanding of statutory payments and workplace pensions.
- Experience in payroll reconciliations, audits, and variance analysis.
- Ability to handle complex payroll cases and escalations.
- Previous experience in team coordination, quality monitoring, and coaching.
- Knowledge of Workday Payroll or other enterprise payroll systems.
- Solid MS Excel, analytical, communication, and problem-solving skills.
- Experience working in BPO, shared services, or managed services environments.
- Willingness to work in UK business hours.

Preferred Qualifications
- CIPP certification or equivalent UK payroll qualification.
- Experience managing high-volume or multi-entity UK payroll.
- Exposure to payroll transformation, automation, system implementation, or UAT.

Ideal Candidate Profile We are looking for someone who:
- Has strong hands-on UK payroll knowledge.
- Can independently manage complex payroll activities.
- Has experience acting as a Subject Matter Expert or Team Lead.
- Can guide and mentor junior payroll associates.
- Has strong knowledge of HMRC compliance and payroll controls.
- Can ensure accurate, compliant, and timely payroll delivery.

Pay: ₹50,000.00 - ₹80,000.00 per month

Benefits

- Paid sick time

Work Location: In person

📌 UK Payroll Expert (Bengaluru)
🏢 Gratitude India
📍 Bengaluru