Travel customer support || GDS Expert || Gurugram

Travel customer support || GDS Expert || Gurugram

07 Nov
|
IGT solutions
|
Gurugram

07 Nov

IGT solutions

Gurugram

POC - Brinda || (phone hidden)

Travel Process || Customer Support || Immediate Hiring

Travel Process Hiring

Role: Travel Consultant - Blended Process

Salary: Up to 35K CTC

Eligibility & Requirements

Graduates Only

Minimum 6Months of experience in Corporate Travel/Travel Process

Hardcore GDS experience is mandatory

Candidates must have hands-on experience in:

- Refunds
- Reissues
- Ticket Exchanges
- MCO (Miscellaneous Charge Order)
- Ticket Cancellations

Excellent communication skills are mandatory

Job Responsibilities

- Handle end-to-end travel booking and ticketing activities.
- Process refunds, reissues, exchanges, cancellations, and MCOs independently.
- Utilize GDS systems for reservations and ticketing.




- Provide exceptional customer service while ensuring accuracy and compliance with travel policies.

Interview Process 1 HR Round

2 VET & VWT

3 Travel Test

4 Operations Round

Significant Note

Candidates must have hands-on GDS ticketing experience and should have personally processed refunds, reissues, exchanges, MCOs, and cancellations. Candidates who have only handled customer queries through CRM without performing ticketing functions can be considered.

Interested candidates can share their updated resume at (phone hidden) HR Brinda

📌 Travel customer support || GDS Expert || Gurugram
🏢 IGT solutions
📍 Gurugram

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