07 Nov
|
Vi (Vodafone Idea)
|
Chennai
07 Nov
Vi (Vodafone Idea)
Chennai
Here is a ready-to-use JD for Telesales Executive - Vi (Vodafone Idea) - you can use this for posting / internal sheet:
### - Telesales Executive (Vi)
Company: Vodafone Idea Ltd. (Vi)
Location: Chennai / Arumbakkam Circle
Department: Sales & Marketing in store
Experience: 0-3 Years (Freshers with good communication can apply)
Salary: As per industry + High Incentives
Employment Type: Full Time
About the Role:
We are looking for energetic Telesales Executives to drive Vi Prepaid / Postpaid / MNP / Broadband sales through outbound calls. You will be responsible for converting leads to gross sales and achieving daily targets.
Key Responsibilities:
- Make outbound calls to existing and potential customers for Vi SIM sales, MNP port-in to Vi, Recharge plans, Postpaid conversion, and Vi Fibre
- Achieve daily / weekly / monthly GROSS & MNP targets as assigned
- Explain Vi plans, offers, 5G benefits, OTT bundles and close sales
- Maintain call records, lead status and daily sales report in Excel / CRM
- Follow up on warm leads and ensure 100% callback closure
- Handle customer queries politely and resolve basic issues / transfer to retention team if needed
- Ensure quality of sale - correct documentation, address verification, and activation
- Adhere to TRAI & company compliance - No mis-selling
Required Skills & Qualifications:
- Minimum 12th Pass / Any Degree preferred
- Good communication in Tamil, English, Hindi (Tamil + English mandatory for Chennai)
- Basic knowledge of MS Excel and smartphone handling
- Convincing skills, target-oriented mindset
- Prior experience in Telecom Telesales / Call Center / BPO is an advantage
KPIs:
- Gross sales per day, MNP conversion, Talk time, Login hours, QA score
Advantages:
- Fixed salary + Unlimited Incentives
- PF, ESI, Training and Growth path to Senior Executive / Team Leader
Reporting manager Store Manaher
📌 Telesales Executive (Chennai)
🏢 Vi (Vodafone Idea)
📍 Chennai