Role & responsibilities

Team leadership

- Lead, coach and manage a team of up to 10 engineers and analysts, including hiring, onboarding, goal-setting and performance reviews.

- Allocate work, balance capacity across projects, and remove blockers so the team delivers on time.

- Build a culture of ownership, quality and clear communication.

Delivery management

- Own end-to-end delivery of technology projects and managed services, from planning through go-live and support.

- Run Agile/Scrum ceremonies in US hours, track scope, schedule, budget and risk, and escalate early when something slips.

- Set and enforce delivery standards for documentation, code quality, testing and change management.

US client management

- Serve as the primary day-to-day contact for US client stakeholders, from working teams up to director and VP level.

- Lead status meetings, steering updates and requirement discussions across US time zones.

- Translate client business needs into technical plans, and manage expectations on scope and timelines.

Communication and presentation

- Prepare and present status reports, roadmaps, solution proposals and executive summaries to client leadership.

- Write clear, concise emails and documents that a non-technical executive can act on.

- Represent the Hyderabad team in internal leadership reviews and new-business discussions.

Continuous improvement





- Identify process and tooling improvements that raise team productivity and client satisfaction.

- Support pre-sales with effort estimates, staffing plans and solution inputs when needed.

Preferred candidate profile

- 1014 years in IT services or technology delivery, including at least 3 years directly managing a team of 8 or more.

- At least 3 years working directly with US clients: running calls, owning the relationship, and handling escalations.

- Excellent spoken and written English, with a track record of presenting to senior client stakeholders.

- Solid presentation skills: able to build and deliver a clear deck on status, risks or a proposed solution.

- Hands-on delivery management using Agile/Scrum, with tools such as Jira, Azure DevOps or similar.

- Solid technical foundation in at least one of: enterprise applications, cloud platforms (Azure, AWS or GCP), data and integration, or custom software development.

- Willing to work fully on US Eastern (EST) or Pacific (PST) business hours on a permanent basis: roughly 7:30 PM–4:30 AM IST for Eastern and 10:30 PM–7:30 AM IST for Pacific, shifting one hour earlier during US daylight saving time.

- Available to join immediately or within 15 days.

- Bachelor's degree in Engineering, Computer Science or a related field.

📌 Technology Manager (Hyderabad)
🏢 Modern Signal Services
📍 Hyderabad