Job highlights

- Experience with other IaaS platforms such as Azure,GCP,etc. . AWS,GCP,Azure Cloud Certified or CKA certified.

- Experience in Network,System,Database Administration.

- Experience in a DevOps environment,Software Engineering role or Technical Support role.

- Experience with New Relic products.

Job Summary

We are a global team of innovators and pioneers dedicated to shaping the future of observability.

At New

Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

What You'll Do

- Collaborate across teams to assist in solving complex technical customer problems across our product suite

- Strong analytical and technical troubleshooting skills

- Impeccable customer service skills and display genuine empathy towards customers.

- Work closely with our software engineering teams to resolve advanced customer issues.





- Support New Relic customers by resolving various installation, configuration, and data exploration requests.

- Be an advocate for our customers to our Product Organization by providing feedback on feature requests and bugs that improve the customer experience of the Recent Relic platform.

- Advance your skills through additional training and exposure to other features and capabilities of our Products

Bonus points if you have

- Experience with other IaaS platforms such as Azure, GCP, etc.

- AWS, GCP, Azure Cloud Certified or CKA certified.

- Experience in Network, System, Database Administration.

- Experience in a DevOps environment, Software Engineering role or Technical Support role.

- Experience with New Relic products

- Being comfortable analyzing and interpreting system/application logs

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Technical Support Engineer (Bengaluru)
🏢 New Relic One
📍 Bengaluru