Program Operations Specialist – Engineering & Technology

Experience: 1-3 Years

Role Type: Non-Coding | Program Operations | Audit & Compliance

Role Overview

We are looking for a Program Operations Specialist to support engineering and technology operations through process governance , audit coordination , documentation and cross-functional collaboration.

The ideal candidate will have experience working with engineering or IT teams, maintaining audit records, managing operational documentation and ensuring adherence to internal processes. A basic understanding of software development workflows and technology environments is essential. This is a non-coding role focused on operational efficiency, compliance and process management.

Required Skills & Qualifications

- Bachelor's degree in Engineering, Computer Science, IT or a related discipline.
- 1–3 years of experience in Program Management, Engineering Operations, IT Operations, IT Governance, GRC or a similar role.
- Experience coordinating audits , maintaining compliance records or managing process documentation.
- Working understanding of SDLC , software releases, deployment processes, version control and basic cloud concepts.
- Familiarity with compliance frameworks such as SOC 2 and ISO 27001 is preferred.
- Hands-on experience with tools such as Jira , Confluence, ServiceNow, Excel or Google Sheets.
- Solid documentation, communication, stakeholder management and coordination skills.
- Ability to manage multiple activities,



track deliverables and drive timely closure of action items.

Key Responsibilities

- Coordinate with Engineering, QA, DevOps, IT and Security teams to ensure smooth engineering operations.
- Manage audit readiness by maintaining records, collecting evidence and coordinating internal and external audits.
- Support compliance requirements and track audit findings, action items and corrective measures through closure.
- Create and maintain SOPs, process documents, operational guidelines, checklists and technical documentation.
- Track engineering processes, release activities, change management and cross-functional dependencies.
- Identify process gaps, drive improvements and ensure adherence to established workflows.
- Maintain operational trackers, reports and dashboards for management visibility.
- Coordinate tool access reviews, software licences, vendor requirements and related operational activities.
- Maintain incident records and document root causes, resolutions and follow-up actions.

Good to Have

- Experience in technology-driven organisations or product-based companies.
- Exposure to ITIL, DevOps or incident management practices.
- Familiarity with AWS, Azure or GCP environments.
- Certifications in ITIL, PMP, Scrum or information security compliance.

Important: This is a non-coding role. Candidates are expected to understand engineering and technology workflows and coordinate with technical teams, but are not required to develop or maintain software.

📌 Technical Program Manager (Bengaluru)
🏢 Recro
📍 Bengaluru