Job Title: Tech Lead - AI-Powered Knowledge Management

Location: SMILES 5, Noida, India

Years of Experience: 8-10 Years

Job Summary: We are seeking a highly skilled Tech Lead with extensive experience in designing and implementing AI-powered Knowledge Management and Agentic AI capabilities for CRM operations. The ideal candidate will possess a strong background in Java and demonstrate exceptional leadership and project management skills. This role requires a strategic thinker who can drive innovation and enhance operational efficiency through advanced AI solutions.

Responsibilities

- Lead the design and implementation of AI-powered Knowledge Management systems for CRM operations.
- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
- Oversee project timelines, budgets, and resource allocation to ensure successful project delivery.
- Utilize Java to develop and integrate AI solutions within existing CRM frameworks.
- Conduct regular project reviews and provide updates to stakeholders on progress and challenges.




- Identify opportunities for process improvements and implement best practices in AI and Knowledge Management.
- Mentor and guide junior team members in project management methodologies and AI technologies.
- Stay updated with the latest trends in AI and CRM technologies to drive innovation.

Mandatory Skills

- Proficient in Java programming language.
- Robust experience in AI and machine learning technologies.
- Extensive knowledge of Knowledge Management systems and CRM operations.
- Proven track record of managing complex projects from inception to completion.
- Excellent communication and interpersonal skills.

Preferred Skills

- Experience with cloud-based AI solutions.
- Familiarity with Agile project management methodologies.
- Knowledge of data analytics and visualization tools.
- Experience in leading cross-functional teams.

Qualifications

- Bachelor's degree in Computer Science, Information Technology, or a related field.

Gen AI

📌 TECHNICAL LEAD - Gen AI (Noida)
🏢 Happiest Minds Technologies
📍 Noida