Role & responsibilities

- Engage with customers, making them feel expected and welcome while understanding their needs.
- Demonstrate expertise in IKEA products, actively sharing knowledge of their features and perks.
- Support and guide self-planning customers, ensuring a smooth and seamless experience.
- Conduct 1:1 planning appointments, communicate the benefits of solutions, and convert planning offers into orders.
- Offer relevant services, finalize purchases, and provide excellent after-sales support.
- Ensure efficient returns processing and coordinate with matrix stores when necessary.
- Maximize sales while maintaining profitability by promoting top-selling and priority products.
- Maintain product presentation, merchandising, and digital tools for an enhanced shopping experience.
- Uphold IKEAs values and sustainability commitments, differentiating IKEA from other retailers.
- Collaborate with the team to continuously improve customer service and the overall shopping experience.

Preferred candidate profile

Perks and benefits

We have medical benefits and coworker discount apart from salary

📌 Store Coworker- Part Time (4 days a week) (Delhi)
🏢 Ikea
📍 Delhi