07 Nov
|
JAWED HABIB
|
Thiruvananthapuram
07 Nov
JAWED HABIB
Thiruvananthapuram
We are looking for a Salon Manager with 1–3 years of experience to oversee daily salon operations, ensure excellent customer service, manage staff performance, and drive sales growth. The ideal candidate should be organized, customer-focused, and capable of maintaining high service and hygiene standards while supporting business goals.
Key Responsibilities:
Salon Operations
- Manage day-to-day salon operations to ensure smooth workflow.
- Ensure cleanliness, hygiene, and safety standards are consistently followed.
- Monitor opening and closing procedures and salon readiness.
Staff Management
- Supervise, schedule, and motivate stylists, therapists, and support staff.
- Assist in staff training, onboarding, and performance monitoring.
- Handle staff attendance, leave, and basic HR coordination.
Customer Experience
- Greet clients and ensure a premium salon experience.
- Resolve customer complaints and service issues professionally.
- Maintain client relationships and encourage repeat visits.
Sales & Revenue
- Drive service and product sales through promotions and upselling.
- Monitor daily sales, packages, memberships, and retail product movement.
- Achieve monthly revenue and customer retention targets.
Inventory & Vendor Management
- Monitor stock levels of salon products and consumables.
- Place orders and coordinate with vendors to avoid shortages.
- Minimize wastage and ensure cost control.
Reporting & Administration
- Prepare daily, weekly, and monthly sales and staff reports.
- Maintain accurate records of appointments, billing, and inventory.
- Coordinate with management on performance and improvement plans.
Marketing Support
- Support salon marketing initiatives, offers, and campaigns.
- Encourage online reviews, referrals, and client feedback.
- Assist with social media coordination (if required).
Required Qualifications & Skills:
- Minimum 1–3 years experience as a Salon Manager, Assistant Manager, or Senior Stylist with management responsibilities.
- Diploma or certification in Beauty Therapy, Cosmetology, or Salon Management preferred.
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
- Sales-driven mindset with operational understanding.
- Basic knowledge of billing systems, POS, and MS Office.
- Ability to multitask and work under pressure.
- Well-groomed, qualified appearance.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Salon Manager (Thiruvananthapuram)
🏢 JAWED HABIB
📍 Thiruvananthapuram