Position Overview The Senior Facility Manager – Roads is responsible for the end-to-end operations, preventive maintenance, structural monitoring, and emergency response across the entire road network, underpasses, walkways, and traffic infrastructure within the DLF Cyber City portfolio. The objective is to provide a seamless, highly protected, and premium transit experience for over 100,000 daily commuters while preserving multi-million dollar road assets.

Key Responsibilities

- Civil &
- Structural Asset Management: Oversee the structural integrity and cosmetic upkeep of the 16-lane signal-free corridor, underpasses, flyovers, footbridges, and pavements.

- Preventive &

- Corrective Maintenance: Plan and execute road resurfacing, asphalt overlaying, pothole repairs, lane marking, and structural grouting without disrupting business hours.

- Drainage &

- Monsoon Preparedness: Manage high-capacity stormwater drainage networks, pumping systems inside underpasses, and catch basins to ensure zero waterlogging during Gurugram's monsoon season.

- Traffic Infrastructure Maintenance: Maintain digital signages, traffic signals, smart bollards, speed calibrators, and safety barriers across the estate.

- Vendor &

- Contractor Management: Draft Scope of Work (SoW), evaluate technical tenders, and monitor the performance of external civil and highway contractors.

- Budgeting &

- Cost Optimization: Formulate the annual Capital Expenditure (CAPEX) and Operational Expenditure (OPEX) budgets for road infrastructure and implement cost-saving engineering measures.

- Regulatory &





- Safety Compliance: Ensure all civil works and road operations comply with the Indian Road Congress (IRC) standards, National Building Code (NBC), and local administration rules.

- Emergency Incident Management: Lead rapid-response teams during traffic accidents, chemical spills, or severe weather conditions to restore traffic flow swiftly.

Qualifications &

- Experience

- Education: B.Tech / B.E. in Civil Engineering or Highway/Transportation Engineering.

- Experience: Experience in managing large-scale road infrastructure, highways, or public-private partnership (PPP) road networks.

Experience with elite commercial real estate portfolios, SEZs, or municipal road maintenance is highly preferred.

- Technical Skills: Deep knowledge of asphalt chemistry, concrete structures, subgrade behavior, high-discharge drainage pumps, and traffic engineering systems.

Key Result Areas (KRAs) &

- KPIs

Key Result Area (KRA)

Key Performance Indicators (KPIs) / Metric Targets

- Road Infrastructure Quality

- Maintain a 99% Pothole-Free asset rate across the portfolio.

- Achieve a 100% visible and retroreflective rating on lane markings, cat-eyes, and signages.





- Zero micro-cracking or structural erosion failures on main arterial routes.

- Underpass &

- Drainage Resilience

- Zero waterlogging instances in the 6 underpasses during heavy rainstorms.

- 100% uptime and periodic testing of automated drainage and dewatering pump stations.

- Complete 100% desilting of stormwater drains prior to the monsoon season (by May 31st annually).

- Traffic Flow &

- Incident Response
Average incident clearance time (accidents/stalled vehicles)

- Maintain 100% uptime of automated traffic management indicators and smart signages.

- Zero bottlenecks caused by uncoordinated maintenance activities during peak hours (08:00 AM – 11:00 AM and 05:00 PM – 08:00 PM).

- Vendor &

- Project Management

- Complete 100% of planned civil works (resurfacing, structural repairs) within the allocated timeline and budget.

- Conduct monthly Service Level Agreement (SLA) audits on sub-contractors, maintaining a contractor performance score above 90%.

- Health, Safety &

- Compliance

- Achieve Zero critical accidents caused by road infrastructure defects (e.g., faulty expansion joints, blind spots, or inadequate illumination).

- Maintain strict alignment with British Safety Council standards and IRC guidelines.

- Financial Prudence

- Maintain variance between actual operational expenses and the approved OPEX budget within ±2%.

- Identify and implement at least two asset-life extension measures annually to optimize long-term CAPEX.

📌 Sr. Facility Manager - Roads (Gurugram)
🏢 JLL
📍 Gurugram