Your Impact

As a Senior Project Manager - Skilled Services, you will lead complex client engagements and enterprise transformation programs, acting as a trusted advisor to customers while driving delivery excellence and business outcomes.

Responsibilities

- Lead multiple enterprise projects and programs from initiation through closure.

- Manage cloud implementations, on-premises deployments, migrations, upgrades, and transformation initiatives.

- Define scope, milestones, timelines, resources, dependencies, and success criteria.

- Drive governance across risks, issues, dependencies, changes, quality, and escalations.

- Own project financials, including forecasting, revenue, margins, resource planning, and utilization.

- Build strong relationships with customer executives, sponsors, and key stakeholders.

- Lead status reviews, Steering Committees, executive reporting, and business reviews.

- Manage SOW, SLA, contractual commitments, and change-control processes.

- Lead globally distributed, cross-functional delivery teams.

- Partner with Sales, Engineering, Cloud Services, Customer Success, Support, and other internal teams.

- Support presales, estimates, proposals, and opportunities for additional customer value.

What the Role Offers

- Chance to lead large-scale, enterprise transformation programs for global customers.

- A strategic client-facing role as an engagement leader and trusted advisor.

- Exposure to Content Management, Documentum, Extended ECM,



InfoArchive, VIM, Intelligent Capture, Digital Experience, Analytics AI, and SAP-centric solutions.

- Experience across cloud, SaaS, migration, modernization, and upgrade programs.

- Direct engagement with senior customer stakeholders and executive leadership.

- Opportunity to lead global teams and influence delivery excellence, customer success, and business outcomes.

What You Need to Succeed

- 8-12+ years of experience in enterprise software, cloud services implementation, or large-scale technology programs.

- Minimum 5 years of IT Services Project/Program Management experience.

- Proven experience managing enterprise software implementation programs for global clients.

- Experience leading geographically distributed teams across multiple regions.

- Strong understanding of SDLC, Agile, Hybrid, and Waterfall delivery models.

- Experience managing fixed-price, time-and-material, and managed services engagements.

- Strong expertise in project governance, risk and issue management, change management, resource planning, and forecasting.

- Experience with project financials, revenue, margins, commercial contracts, SOWs, and SLAs.

- Excellent stakeholder management, negotiation, executive communication, and presentation skills.

- Ability to influence senior customer and internal leadership teams.

- Strong leadership, collaboration, ownership, and customer-centric mindset.

📌 Sr. Cloud Services Project Manager (Bengaluru)
🏢 opentext
📍 Bengaluru