This role is for Hotels platform where the Sabre Hotels organization builds and operates the technology platform that powers hotel distribution for global travel partners. Our systems connect 170,000+ hotels to the world’s largest online and offline travel agencies.

The applications processes high-volume transactions, is highly available/reliable, multi-instance, and business-critical, requiring strong site reliability engineering discipline and ownership.

Role And Responsibilities

- Provide application on-call support (8–12-hour shifts, one week at a time), responding to system alerts/pages, troubleshooting issues, and taking action when needed.
- Participate on incident bridges and lead investigation of severe issues affecting customer experience.
- Review, execute, validate and monitor changes to ensure stability and risk are addressed
- Build alerting and monitoring solutions for current or existing services in GCP, and other observability tools.
- Continuously improve reliability by engaging in SRE practices such as blameless postmortems, building SLIs for CUJs, reducing toil and increasing automation.
- Support development partners with infrastructure deployments, ci-cd pipelines, and other non-functional requirements to be prod-ready
- Take ownership of services, addressing risks,



and keeping up with other KTLO tasks including managing infrastructure currency, PCI audits, capacity monitoring, and cost optimization.
- Provides technical mentorship and cultural/competency-based guidance to teams.

Qualifications And Education Requirements

- 5-6 years of relevant experience.
- Google Cloud Platform knowledge
- Analysis, debugging and troubleshooting skills, persistence in problem solving
- Good collaboration within the team and with teams up and across the organization
- Understanding of CI/CD concepts
- Familiarity with Jenkins
- Understanding of container orchestration technologies (Docker, Kubernetes)
- Linux/UNIX knowledge, Terraform, shell scripting, networking
- Familiarity with monitoring and alerting tools: AppDynamics, Google Cloud ops, Data dog, Prometheus, Grafana, Elastic search
- Experience with Change Management process
- Very good written and verbal English communication skills
- Willingness to learn
- Self-disciplined and commitment oriented

Nice To Have Skills

- Understanding of databases (relational, Oracle, Couchbase, Datastore, Spanner)
- Java development experience
- Experience with Sabre Change Management process, Service Now, runbooks
- Google SRE knowledge

📌 Site Reliability Engineer IV (Bengaluru)
🏢 Sabre
📍 Bengaluru