Restaurant service staff are responsible for providing a positive guest experience by taking orders, serving food and drinks, and handling customer inquiries and complaints. Key duties also include maintaining a clean dining area and service stations, accurately relaying orders to the kitchen via a Point of Sale (POS) system, adhering to health and safety regulations, and collaborating with the kitchen and other team members to ensure smooth operations. Customer Service & Guest Experience

- Welcome and Seat Guests: Greet customers warmly, manage seating arrangements, and ensure a welcoming atmosphere.
- Take Orders: Accurately take food and drink orders, offering knowledgeable recommendations from the menu.
- Serve Food and Beverages: Promptly deliver food and beverages to customers, ensuring they are presented correctly and in a timely manner.
- Handle Inquiries and Complaints: Address guest questions, concerns, and issues professionally and efficiently, acting as a liaison between guests and the kitchen or management.
- Process Payments: Accurately handle payment transactions and provide receipts.

Operational & Back-of-House Support
- Order Management:



Place orders into the POS system and relay them to the kitchen staff.
- Menu Knowledge: Possess a thorough understanding of the menu to answer guest questions about ingredients, specials, and dietary restrictions.
- Team Collaboration: Work effectively with kitchen staff, servers, and other team members to ensure seamless service.
- Inventory and Restocking: Assist in managing and restocking supplies, such as condiments, napkins, and utensils, for service stations.
- Table Service: Explicit tables, wipe down surfaces, and reset them efficiently for the next guests.

Cleanliness & Safety
- Maintain Dining Area: Keep the dining area, service stations, and restrooms clean and well-organized.
- Uphold Sanitation Standards: Strictly adhere to all food safety and sanitation guidelines to ensure a hygienic environment.
- General Cleaning: Perform other cleaning duties as needed, such as sweeping and mopping floors.

Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits

- Food provided

Work Location: In person

📌 Service Staff (Kowdiar)
🏢 BrandBucket
📍 Kowdiar