Job Title: Customer Support Executive Help Desk (Domestic Voice Process)

Location: Marathahalli, Bangalore

Experience: 12 Years

Work Mode: Work From Office – 5 Days a Week

Notice Period: Immediate Joiners Preferred

Interview Mode: Face-to-Face Only

:

We are looking for Customer Support / Help Desk Executives with experience in voice-based customer support and ticket management.

Key Responsibilities:

- Handle inbound customer calls and resolve queries.
- Provide first-level support and troubleshoot customer issues.
- Create, update, and track support tickets.
- Ensure timely resolution and follow-up on customer issues.
- Maintain proper documentation and customer interaction records.

Required Skills:

- 1–2 years of experience in Customer Support / Help Desk / Voice Process.
- Hands-on experience with ticketing tools.
- Positive verbal communication skills.
- Customer handling and problem-solving abilities.
- Experience in voice-based support is mandatory.

Additional Requirements:

- Immediate joiners preferred.
- Bangalore-based candidates preferred.
- Must be comfortable working from the office 5 days a week.
- Must be available for face-to-face interviews.

Work Location: Marathahalli, Bangalore.

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