Job Summary

We are looking for an experienced and technically proficient Senior Quality Executive to manage and resolve technical and non-technical queries from clients and internal teams. The ideal candidate should have solid technical knowledge, excellent communication skills, and the ability to coordinate effectively with cross-functional teams to ensure timely query resolution.

- Handle technical and non-technical queries from clients and internal teams.
- Coordinate with Testing, QA/QC, Operations, and Registration teams for effective query resolution.
- Address queries related to testing feasibility, parameters, test reports, and minor report revisions.
- Provide accurate and timely responses to clients and internal stakeholders.
- Track pending queries and ensure timely follow-up and closure.




- Escalate complex or critical queries to the appropriate team for resolution.
- Maintain proper records and documentation of queries and their resolutions.
- Ensure effective coordination and communication across relevant departments.

Requirements
- 5-6 years of relevant experience in Wet chemistry.
- Strong technical knowledge, preferably in the testing/laboratory industry.
- Excellent communication and coordination skills.
- Strong problem-solving and query-resolution abilities.
- Good stakeholder and client-handling skills.
- Ability to work effectively in a fast-paced environment.

📌 Senior Quality Executive (Navi Mumbai)
🏢 Equinox Labs
📍 Navi Mumbai