Senior Manager - Clinical Quality, Compliance & Governance (Healthcare)

Location: Bengaluru

Role Summary

We are seeking an experienced Manager - Clinical Quality, Compliance & Governance to lead healthcare quality oversight, clinical governance, compliance reporting, and audit readiness initiatives for large healthcare engagements. The role will work closely with client clinical leaders, quality teams, compliance stakeholders, and delivery teams to ensure accurate quality reporting, regulatory adherence, and effective governance practices.

Key Responsibilities

- Interpret client-defined quality measures, clinical reporting requirements, and reporting calendars into actionable operational plans.
- Review and validate clinical quality, patient safety, infection control, mortality, and compliance reporting methodologies.
- Ensure the accuracy, completeness, and traceability of quality metrics, supporting evidence, and audit documentation.
- Oversee data lineage, control mechanisms, exception management, and quality assurance processes related to healthcare reporting.
- Coordinate with client clinical leadership, compliance authorities, accreditation bodies, and internal stakeholders on quality and governance initiatives.
- Support healthcare quality audits, accreditation reviews, compliance assessments, and regulatory reporting activities.
- Ensure delivery teams operate within approved clinical, legal, regulatory, and governance boundaries.
- Drive governance forums, reporting reviews, risk assessments, and continuous improvement initiatives.
- Maintain comprehensive documentation of quality processes, controls, decisions, and compliance evidence.

Experience & Qualifications
- 12+ years of experience in Clinical Quality, Clinical Governance,



Healthcare Compliance, Accreditation, or Hospital Quality Management.
- Robust experience with clinical quality measures, patient safety initiatives, healthcare audits, and compliance reporting.
- Experience working in hospitals, healthcare providers, healthcare consulting, payer-provider organizations, or healthcare operations environments.
- Exposure to quality frameworks, regulatory standards, and accreditation programs such as NABH, JCI, NCQA, Joint Commission, or equivalent.
- Healthcare professional qualification, clinical background, nursing qualification, public health degree, quality certification, or relevant compliance credentials preferred.
- Strong analytical, documentation, stakeholder management, and governance skills.

Mandatory Skills
- Clinical Quality Management
- Clinical Governance
- Healthcare Compliance
- Patient Safety Programs
- Quality Reporting & Metrics
- Healthcare Audit & Controls
- Accreditation & Regulatory Compliance
- Stakeholder Management

Core Competencies
- Executive Stakeholder Management
- Quality, Risk & Governance Management
- Structured Problem Solving
- Regulatory & Compliance Oversight
- Operational Planning & Performance Management
- Data Validation & Audit Readiness
- Cross-functional Collaboration
- Excellent Written & Verbal Communication

Preferred Experience
- NABH / JCI Accreditation Programs
- Clinical Audit & Quality Improvement Initiatives
- Infection Control & Patient Safety Reporting
- Healthcare Regulatory Compliance
- Quality Analytics and Performance Reporting
- Healthcare Operations Governance

Deal Breaker Skills
- Clinical Quality Management
- Clinical Governance
- Healthcare Compliance
- Patient Safety & Quality Reporting
- Accreditation / Audit Experience

📌 Senior Manager - Clinical Quality & Compliance (Bengaluru)
🏢 Happiest Minds Technologies
📍 Bengaluru