Company: Option Designs
Location: Gurugram, Haryana
Work Mode: Work from Office (WFO)
Experience: 2 - 3 Years
Employment Type: Full-Time
About Option Designs
Option Designs is an advertising and brand communications agency offering integrated marketing, creative, digital, and brand communication solutions. We work with brands to build impactful campaigns and deliver strategic communication solutions.
Role Overview
We are looking for an experienced and proactive Senior Growth & Client Manager who can manage key client relationships, identify business growth opportunities, drive account expansion, and ensure seamless execution of client requirements.
The ideal candidate should have a robust understanding of advertising, marketing, brand communication, and client servicing, along with the ability to develop long-term client partnerships and contribute to business growth.
Key Responsibilities
1. Client Relationship Management
- Manage and nurture relationships with existing clients and key accounts.
- Act as the primary point of contact for client communication, requirements, and escalations.
- Understand client business objectives and translate them into effective marketing and communication strategies.
- Ensure high levels of client satisfaction, retention, and relationship building.
2. Business Growth & Account Expansion
- Identify opportunities for upselling and cross-selling additional services to existing clients.
- Develop strategies to increase account revenue and strengthen client partnerships.
- Explore new business opportunities through networking, referrals, and industry connections.
- Contribute to revenue targets and overall business growth.
3. Strategy & Campaign Management
- Work closely with creative, digital, strategy, and execution teams to deliver integrated marketing solutions.
- Understand client briefs and ensure effective communication of requirements to internal teams.
- Oversee campaign planning, execution, and timely delivery.
- Participate in client presentations, pitches, proposals, and business reviews.
4. Team Coordination & Execution
- Coordinate with internal teams to ensure smooth project execution.
- Monitor deliverables, timelines, budgets, and quality standards.
- Proactively resolve client concerns and ensure timely communication.
- Maintain regular follow-ups on ongoing projects and pending deliverables.
5. Reporting & Business Planning
- Prepare account growth plans, client reports, and performance updates.
- Track account profitability, revenue opportunities, and business performance.
- Maintain accurate client records, project updates, and sales pipelines.
Required Skills & Qualifications
- 2 - 3 years of experience in Client Servicing, Account Management, Business Development, or Growth Management.
- Prior experience in an advertising agency, marketing, brand communications, or digital marketing environment.
- Strong client relationship and stakeholder management skills.
- Excellent communication, negotiation, and presentation abilities.
- Understanding of integrated marketing, branding, digital campaigns, and advertising solutions.
- Proven ability to identify business opportunities and grow existing accounts.
- Strong coordination, problem-solving, and multitasking abilities.
Preferred Candidate Profile
- Someone who can independently manage key accounts and client relationships.
- A strategic thinker with a business-oriented approach.
- Someone who understands both client servicing and revenue generation.
- Comfortable handling senior-level client discussions, pitches, and presentations.
Interested candidates can share their updated resumes at:
[email protected]
📌 Senior Growth & Client Manager (Gurugram)
🏢 Option Designs
📍 Gurugram