Job highlights

- Proficiency in Microsoft Excel,PowerPoint,and ERP / CRM systems

- Ability to work in a fast-paced and collaborative environment. . Qualification . Bachelors degree in Business Administration,Commerce,International Business,Supply Chain Management,or a related field

- Required Skills . Strong coordination and stakeholder management skills

Key Responsibilities

- Coordinate end-to-end execution of international customer orders.

- Process sales orders and maintain accurate records in ERP/CRM systems.

- Monitor order status and ensure timely updates to customers and internal teams.

- Follow up with production, sourcing, and inventory teams to ensure adherence to delivery timelines.

- Serve as a primary point of contact for operational queries from international customers and sales representatives.

- Provide regular updates regarding order status, dispatch schedules, and shipment tracking.

- Resolve customer concerns by coordinating with relevant internal departments.

- Coordinate with logistics partners and freight forwarders for international shipments.

- Prepare and review export documentation, including commercial invoices, packing lists, certificates of origin, and shipping documents.

- Support the International Sales team with quotations, product information, pricing sheets, and presentations.

- Assist in maintaining customer databases and sales reports.

- Track sales performance and prepare periodic MIS reports.

- Collaborate closely with Production, Planning, Procurement, Design, Finance,



and Logistics teams.

- Facilitate smooth communication between international markets and internal stake holders.

- Escalate potential delivery or operational risks proactively.

- Generate order tracking reports and operational dashboards.

- Identify process improvement opportunities to enhance efficiency and customer experience.

- Maintain accurate documentation and records for audits and business reviews.

Required Skills

- Strong coordination and stakeholder management skills.

- Excellent verbal and written communication skills in English.

- Good understanding of international trade and export documentation.

- Proficiency in Microsoft Excel, PowerPoint, and ERP/CRM systems.

- Strong organizational and multitasking abilities.

- Detail-oriented with solid problem-solving skills.

- Ability to work in a fast-paced and collaborative environment.

Qualification

- Bachelors degree in Business Administration, Commerce, International Business, Supply Chain Management, or a related field.

- 2-5 years of experience in sales operations, export coordination, customer service, or international business operations.

- Experience working with international customers and export processes is preferred.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Executive- Operations (International Sales) (Jaipur)
🏢 Jaipur Rugs
📍 Jaipur