RO:Bharat Banking Operations-Area Operations Officer INTERNAL USAGE: No. of Vacancies: 1 Reports to: Area Operation Manager Is a Team leader No Team Size: 1 Grade: Assistant Manager/Deputy Manager Business: Bharat Banking Department: Bharat Banking Operations Sub-Department: Rural Lending Location: Airoli About Name of BU Bharat banking Operations About the Role RL - Operation Area Operations Officer & Customer Service - Rural Key Responsibilities Loan Disbursement.
Dispatch of files and other documents to storage location within stipulated TAT.
Closure of concurrent and Internal audit observations.
AOD, EC and PDD updation.
Complaints & Request resolution within TAT
Liaison with stakeholders - Business/Underwriting/Collections/Branches/Insurance Channel Partners.
Qualifications Optimal qualification for success on the job is:
Post-graduation/Graduation from a recognized institute
Role Proficiencies: For successful execution of the job, the candidate should possess the following:
Knowledge of banking products and services
Knowledge of regulatory guidelines and norms
Good communication (both verbal and written) skill in both English and the local language
Ability to manage complex client situations
Ability to manage risk and uncertainty for self and team within a energetic priority-setting environment