Recruitment Mantra Hiring Air Ticketing Executive for Deeshari Touristhub Pvt Ltd | Kolkata

Key Responsibilities

- Handle domestic and international flight reservations and ticket issuance.

- Operate GDS platforms such as Amadeus, Galileo or Sabre.

- Manage PNR creation, fare pricing, queue management and ticketing.

- Process cancellations, refunds, reissuance, revalidation and date changes.

- Apply knowledge of international fare construction, airline codes, routing and fare rules.

- Manage group bookings, corporate travel and special fare requests.

- Arrange baggage allowances, seat selection, meal preferences and special service requests (SSR).

- Handle airline schedule changes, involuntary rerouting and flight disruptions.

- Compare fares and recommend competitive, convenient travel options.

- Coordinate with airlines, B2B portals, consolidators and travel partners.





- Handle BSP procedures, ticket reconciliation, ADM/ACM and airline penalties.

- Assist with passport, visa, transit visa and international travel documentation queries.

- Manage customer queries, payment follow-ups and post-ticketing support.

- Ensure booking accuracy, timely execution and excellent customer service.

Candidate Requirements

- Strong operational knowledge of at least one major GDS platform.

- Good communication, email-writing and customer-handling skills.

- Solid attention to detail and problem-solving abilities.

- Ability to work independently and manage multiple bookings efficiently.

- Responsible approach with solid ownership and a customer-first mindset.

📌 Reservations Ticketing Agent (Kolkata)
🏢 Recruitment Mantra HR Consultancy u0026 Recruitment Agency
📍 Kolkata