Job Summary To attend to guests courteously and warmly and deal promptly with their room reservations

Responsibilities and Duties

- To courteously and promptly handle all reservation requests on the telephone and by mail
- To maintain correspondence for each reservation request as per date and month
- To constantly update the reservation register
- To be well informed of the Hotel facilities, promotions, offers and packages
- To utilize the techniques of up selling and suggestive selling to maximize revenues
- To be well informed of the discounting policy of the Hotel and the company
- To follow confirmation schedules as per instruction
- To make necessary amendments to a guest booking
- To follow up for pending vouchers and or letters
- To transfer the completed correspondence envelope to the front desk one day prior to guest arrival
- To carry out any duties assigned by the Manager
- To follow the house rules and policies laid down by the management
- To adhere to strict grooming and hygiene standards

To consciously and continuously strive to better his/ her skills and increase his/ her knowledge Job Type: Full time

Pay: ₹22,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Reservation Executive (Ooty)
🏢 Delightz Inn Resorts
📍 Ooty