Role description

Customer Support Associate

QualificationBachelors degree and above Prefer Non Engineering domain

Work arrangementInternational customer service process in a 24x7 environment 5 days working

Career focusPassionate about building a career in Customer Success

KEY RESPONSIBILITIES

1Excellent command in English active listener with clear articulation skills

2Build expert knowledge of companys products services Sales

3Resolve customer issues by following SOPs providing best solutions

4Demonstrate high degree of ownership ensure customer satisfaction

513 Years Experience as Customer Support Specialist preferred

6Problem solving mindset work under minimal supervision

7Engage customers via Chat Phone Email

REQUIREMENTS

1Immediate Joiner Preferred

2Willingness to Work from Office on All 5 Days

3Location Hebbal Bangalore Hyderabad Metro

LOCATIONHebbal Bangalore Hyderabad Metro

Skills

Mandatory Skills : Angular, Grafana, IBM Tivoli Workload Scheduler, IIS Server, Java

About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises.



We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and current roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert

📌 Consultant - System Management (India)
🏢 LTM
📍 India