Company Description Arka Fincap Limited (AFL) is a customer-focused, digitally enabled, systemically important Non-Banking Finance Company (NBFC) licensed by the Reserve Bank of India. Founded in 2018, Arka provides secured and unsecured financing solutions to MSMEs, SMEs, developers, and corporates, enabling growth through innovative capital solutions. The company serves a wide range of industries such as restaurants, retail, cement, warehousing, logistics, automotive, and chemicals.

Arka holds strong credit ratings from Crisil (AA for long-term and A1(+) for short-term borrowings) with a stable outlook, reflecting its financial strength. Headquartered across 70+ cities in India with 1000+ employees, Arka is a subsidiary of Kirloskar Oil Engines Limited (KOEL), offering employees the stability and scale of a large corporate group.

Role Description This is a full time Relationship Manager role based in Puducherry with a hybrid work arrangement, allowing some work-from-home flexibility.

The Relationship

Manager will manage and grow a portfolio of customers, focusing on MSME, SME, and corporate clients by identifying financing needs and recommending appropriate secured and unsecured credit solutions. Day-to-day responsibilities include building and maintaining strong client relationships, conducting financial and credit assessments, preparing proposals, and coordinating with internal credit, operations, and legal teams to ensure timely disbursement of loans. The role involves regular client meetings, market mapping, lead generation,



and cross-selling of relevant products while adhering to regulatory and internal risk guidelines.

The Relationship

Manager will also track portfolio performance, monitor overdue accounts, and provide prompt resolution to customer queries to sustain long-term, trust-based partnerships.

Qualifications

- Candidates should possess strong client relationship management skills, including stakeholder engagement, customer service, and the ability to build long-term business partnerships.
- Candidates should possess skills in credit assessment and financial analysis, including understanding of balance sheets, cash flows, and risk evaluation for MSME and SME clients.
- Candidates should possess sales and business development abilities, including lead generation, negotiation, and achievement of portfolio and revenue targets.
- Candidates should possess communication and collaboration skills, including clear written and verbal communication and effective coordination with cross-functional teams.
- Relevant qualifications such as a bachelor’s degree in finance, commerce, business, or a related field; a postgraduate degree or professional certification in finance or banking is an advantage.
- Prior experience in NBFCs, banks, or financial services, especially in MSME/SME or corporate lending, will be highly beneficial.
- Ability to work in a hybrid setup, manage time effectively, use digital tools and CRM systems, and adapt to regulatory and

📌 Relationship Manager (Puducherry)
🏢 Arka Fincap
📍 Puducherry