Role & responsibilities

- Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables
- Assist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPIs
- Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements
- Develop or update procedures for capture, investigation, and documentation of product complaints
- Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers
- Provide training and support to quality assurance team members that covers systems, policies, procedures, and core processes





Preferred candidate profile

- Deep knowledge of quality assurance terminology, methods, and tools
- Superb computer skills, including database management
- Excellent analytical, problem-solving, and decision-making skills
- Proficiency in best practices for testing, version control, and defect management
- Qualified certification, such as Six Sigma, CQE, or CQA
- Bachelors degree (or equivalent) in relevant field
- Understanding of agile/scrum methodology and how QA functions within it
- Fluency in more than one language

📌 Quality Associate (Bengaluru)
🏢 Alorica
📍 Bengaluru