Role Overview The Quality Analyst will be responsible for ensuring process compliance, accuracy, and continuous improvement across AP operations. The role requires strong hands-on QA experience, familiarity with QC tools, and the ability to conduct Root Cause Analysis (RCA).

Key Responsibilities:

- Process Quality Assurance: Monitor AP invoice processing, indexing, and exception handling to ensure adherence to company policies.

- Vendor Query Review: Validate responses to vendor/client queries via email/phone for accuracy and compliance.

- Reporting &
- Analysis

: Review GR-IR reports and periodic AP activity reports for quality and accuracy.

- Issue Resolution Oversight: Ensure timely closure of open issues and validate corrective actions.

- Stakeholder Collaboration: Liaise with clients and key stakeholders to ensure quality standards are met.

- QC Tools &

- RCA

: Apply QC tools and conduct Root Cause Analysis to identify gaps and drive improvements.

- System &

- Methodology

:



Validate SAP methodology usage and reporting procedures.

- Documentation &

- Compliance

: Ensure proper documentation, approvals, and audit readiness.

Primary / Mandatory Skills

- QA Experience: Robust hands-on Quality Assurance background in Accounting/Financial/BPO-P2P industry.

- QC Tools Knowledge: Familiarity with QC tools and RCA methodologies.

- SAP ERP: Working knowledge of SAP ERP systems.

- Analytical Skills: Ability to identify gaps, resolve queries, and recommend improvements.

- Attention to Detail: High accuracy and precision in validating processes.

- Communication Skills: Excellent written and verbal communication.

- Organizational Skills: Strong time-management and prioritization abilities.

- Software Proficiency: Proficiency in MS Office Suite (Excel, Word, Outlook) and accounting systems.

📌 Quality Analyst (Mumbai)
🏢 Winfort
📍 Mumbai