07 Nov
|
Autoveer Private
|
New Delhi
07 Nov
Autoveer Private
New Delhi
Key Responsibilities 1. Test AI agents (voice calls, chatbots, internal tools) before launch using real-life scenarios 2. Listen to call recordings and review chat logs daily, and flag wrong answers, unnatural responses, and failures 3.
Maintain a QA tracker covering issues, severity, segment, and status 4. Suggest script and prompt improvements to the development team 5. Re-test fixes and confirm they work before sign-off 6. Check that data is logged correctly in CRM and Sheets after each interaction 7.
Collect common customer questions and objections to improve AI agents 8. Share a weekly quality report with the DDI Head Mandatory Skills Tools : Expert at Excel & Microsoft Office Communications : Explicit communication for reporting issues along with Excellent Hindi and English, written and spoken
📌 QA / QC Analyst (New Delhi)
🏢 Autoveer Private
📍 New Delhi