Key Responsibilities

A. Quotation & Proposal Management

- Prepare and send quotations using approved pricing, product details, taxes and terms.
- Verify customer information and quotation accuracy.
- Maintain quotation records and versions.
- Obtain necessary approvals for pricing exceptions

B. Order Processing

- Record confirmed orders in the company's CRM/order management system.
- Verify purchase orders, licence details and billing information.
- Track customer commitments and payment terms.

C. Invoice Coordination

- Coordinate with the Accounts Department for proforma and final invoices.
- Verify invoices against approved quotations and purchase orders.
- Coordinate with accounts regarding billing and tax-related queries.

D. Payment Follow-up & Collections

- Maintain payment due-date trackers.
- Send payment reminders to customers.
- Record customer payment commitments.
- Follow up on outstanding payments and escalate overdue accounts.
- Confirm payment receipts with the Accounts Department.

E. License Delivery & Coordination

- Coordinate software license procurement, delivery and activation.
- Work with authorized product teams and support engineers.
- Keep customers informed about licence delivery status.
- Maintain proper licence delivery records.

F. AMC & Renewal Management





- Maintain AMC and software renewal records.
- Track upcoming renewal dates.
- Initiate renewal coordination at least 60 days before expiry, wherever renewal data is available.
- Coordinate renewal quotations and customer reminders.

G. MIS & Reporting

- Prepare weekly reports covering:
- Quotations issued and pending.
- Confirmed orders.
- Invoicing status.
- Payments received.
- Outstanding payments.
- Pending licence fulfilment.
- Upcoming renewals.

3. Required Qualifications & Skills

- Any Bachelor's or Master's Graduate with relevant knowledge or aptitude in sales coordination and operations.
- Strong working knowledge of MS Excel.
- Familiarity with CRM and order management systems.
- Good numerical and documentation skills.
- Qualified email writing and communication skills.
- Ability to manage multiple tasks and deadlines.
- Attention to detail and accuracy.

4. Communication Requirements

- Excellent written and Verbal communication in English.
- Knowledge of Tamil and Hindi will be an added advantage.
- Ability to coordinate professionally with customers and internal departments.

Preferred (Freshers or Experienced)

Pay: ₹18,000.00 per month

Benefits:

- Flexible schedule
- Work from home

Work Location: Remote

📌 Sales Operations Executive (Chennai)
🏢 KHAAS Design & Engineering Pvt.Ltd
📍 Chennai