- Conduct detailed process assessments as is to be analysis to understand current workflows pain points and inefficiencies
- Identify opportunities for automation and process optimization and build a pipeline of improvement initiatives
- Prepare comprehensive Business Requirement Documents BRDs capturing functional and non functional requirements
- Collaborate with the development technical team to design and build solutions addressing client business challenges
- Present business cases solution recommendations and ROI analysis to client stakeholders and internal leadership
- Conduct root cause analysis on process gaps and recommend corrective preventive actions
- Perform cost benefit and feasibility analysis for proposed automation initiatives
- Define success metrics KPIs for implemented solutions and track post implementation performance
- Manage requirement traceability ensuring solutions align with business objectives throughout the project lifecycle
- Facilitate workshops stakeholder interviews and process walkthroughs to gather requirements
- Support UAT User Acceptance Testing planning and execution to validate solutions before go live
- Create process documentation SOPs and training materials for recent automated processes
- Act as a liaison between business stakeholders technical teams and leadership to ensure alignment throughout the solution lifecycle
- Stay updated on emerging automation tools technologies RPA BPM low code platforms relevant to process improvement
- Manage change management activities to ensure smooth adoption of new processes tools by end users
Technical Requirements:
- Strong analytical and problem solving skills with experience in process mapping e
- g
- Visio Lucidchart and documentation
- Proficiency in creating BRDs FRDs process flow diagrams and SOPs
- Experience working with cross functional teams including developers QA and business stakeholders
- Strong stakeholder management and presentation skills comfortable presenting to client and senior leadership
- Working knowledge of automation tools concepts RPA workflow automation BPM platforms is a plus
- Bachelor s degree in Business Administration Finance Information Systems or related field
Additional Responsibilities:
- Prior experience in Finance Accounting F A operations specifically in Accounts Payable AP Accounts Receivable AR or General Ledger GL towers
- Exposure to ERP systems SAP Oracle etc
- relevant to F A processes
- Certification in Business Analysis CBAP PMI PBA or Lean Six Sigma