Job description:

Job Title: Front Office Executive / Receptionist

Company: Yash Dental Clinic, Adyar

Location: Adyar, Chennai

Job Type: Full-time

About Us:
Yash Dental Clinic, located in Adyar, is a leading dental care center committed to providing exceptional oral healthcare services. Our state-of-the-art facility is equipped with the latest technology, and our experienced professionals are dedicated to delivering quality dental treatments. We are currently seeking a skilled and experienced Front Office Manager to join our dynamic team.

Job Overview:
We are looking for a Front Office Manager with a minimum of 2 - 5 years of experience in the Dental / Healthcare / Hospitality / Hotel industry, preferably candidates in and around Adyar / Velachery / Thiruvanmiyur / Perungudi / Taramai, to oversee and manage the daily operations of our clinic's front office. The ideal candidate will have a strong background in hospitality, excellent organizational skills, and a customer-centric approach to ensure a positive experience for our patients.

Responsibilities:

Front Office Management:

- Supervise and manage the daily operations of the front office.
- Ensure a welcoming and professional atmosphere for patients and visitors.

Team Leadership:

- Lead and motivate front office staff to provide excellent customer service.
- Conduct regular training sessions for front desk personnel to enhance their skills.

Patient Relations:

- Handle patient inquiries, appointments, and concerns with a friendly and skilled demeanor.
- Ensure timely and accurate communication with patients regarding appointments, billing, and follow-ups.

Appointment Scheduling:





- Oversee the appointment scheduling process to optimize clinic efficiency.
- Coordinate with dental professionals to manage their schedules effectively.

Billing and Payments:

- Supervise billing processes, including insurance claims and patient payments.
- Resolve any billing discrepancies and ensure accurate financial transactions.

Facility Maintenance:

- Collaborate with relevant departments to ensure the cleanliness and maintenance of the front office area.

Technology Utilization:

- Stay updated on industry trends and implement technology solutions to enhance front office operations.

Performance Metrics:

- Monitor and analyze key performance indicators (KPIs) related to front-office operations.
- Implement strategies to improve efficiency and customer satisfaction.

Qualifications:

- Minimum of 2 years of experience in front office management, preferably in the hospitality/ hotel industry.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Proficient in using office software and relevant technology.

Contact HR - +91-XXXXXXXXXX

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Application Question(s):

- How many years of experience do you have in Front Office?

Education:

- Bachelor's (Preferred)

Experience:

- total work: 8 years (Required)
- Microsoft Office: 5 years (Preferred)

Language:

- English (Preferred)

Work Location: In person

📌 Front Office Receptionist (Adyar)
🏢 Yash Dental - Adyar
📍 Adyar