Location: Gurgaon and Mumbai

Experience: 4–8 years

Function: Pre-sales / Solutions Consulting

Industry: BFSI / Enterprise SaaS / AI

About GreyLabs AI

GreyLabs AI is building the future of Agentic Voice AI for BFSI . Our AI agents help banks, NBFCs, fintechs and insurers automate customer conversations across sales, collections, service and other high-volume use cases.

Our platform combines Voice AI Agents and Voice Analytics to help enterprises improve customer experience, drive operational efficiency and reduce costs.

We are looking for a Presales Manager who can work closely with our Sales and Delivery teams to translate complex customer problems into compelling AI-led solutions.

What You'll Do

- Own the presales lifecycle from discovery and solutioning to proposal, demo, POC and handover to Delivery.
- Partner closely with Sales teams to understand customer business problems and build solution-led pitches .
- Conduct discovery sessions with senior stakeholders across banks, NBFCs, fintechs and insurers.
- Design solutions using Voice AI / Conversational AI / Agentic AI for use cases such as collections, customer service, sales and verification.
- Create and deliver compelling product demonstrations, solution presentations and POCs tailored to customer requirements.
- Translate business requirements into solution architecture, workflows, conversational journeys and implementation requirements.
- Work with Product, Engineering and Delivery teams to assess technical feasibility, integrations and effort estimates .
- Build proposals, RFP/RFI responses, solution documents, architecture diagrams and commercial inputs.
- Lead customer workshops and help customers understand the business impact and ROI of AI-led automation.
- Support Sales in handling technical and solution-related objections and progressing enterprise deals.




- Ensure a smooth transition from presales to implementation by creating clear solution documentation and success criteria.
- Build reusable demo assets, solution templates, use-case playbooks and industry-specific propositions .

What We're Looking For
- 6–10 years of experience in Presales, Solutions Consulting, Solution Architecture or Enterprise SaaS .
- Strong experience working with BFSI clients and understanding their business processes.
- Experience in Conversational AI, Voice AI, Contact Centre, CCaaS, SaaS or automation will be strongly preferred.
- Strong understanding of enterprise technology, APIs, integrations and solution design.
- Ability to translate ambiguous business problems into clear, scalable technology solutions .
- Excellent presentation, storytelling and stakeholder-management skills.
- Comfortable interacting with CXOs, business heads, technology leaders and operations teams .
- Robust commercial orientation — able to connect technology solutions to business outcomes, ROI and customer value .
- Ability to work in a fast-paced startup environment and take ownership from problem discovery to deal closure .
- Strong hands-on ability with AI tools and AI prompting is a plus.

What Success Looks Like
- Higher conversion of qualified opportunities through strong solutioning and POCs.
- Faster turnaround on proposals, demos and RFPs.
- Stronger enterprise customer engagement during the sales cycle.
- Transparent, technically feasible solutions that can be successfully implemented by Delivery.
- Creation of scalable presales assets and repeatable solution playbooks.
- Strong contribution to new logo acquisition and revenue growth .

Why GreyLabs AI?
- Work at the intersection of AI, Voice and BFSI .
- Solve real, high-impact enterprise problems using Agentic AI.
- Work directly with senior leaders and enterprise customers.
- Build solutions in a rapidly scaling AI startup environment.
- Opportunity to shape how enterprises adopt Voice AI at scale .

Made with

📌 Pre Sales Consultant (Gurugram)
🏢 GreyLabs AI
📍 Gurugram