We are looking for a proactive and detail-oriented Operations Associate to support our Channel Sales and Online Education business.
The ideal candidate should have experience in partner coordination, admissions operations, client servicing, or sales support.
Location: Gurugram
Work Mode: Work from Office
Shift: 1 PM – 10 PM
Key Responsibilities:
- Coordinate with channel partners and support them throughout the admission process.
- Handle prospective learner queries and guide them through course selection and enrolment.
- Assist students with education loan applications and documentation.
- Track pending documents and ensure timely completion of admission formalities.
- Coordinate with Sales, Finance, and Operations teams.
- Maintain partner relationships and support partner onboarding.
- Prepare daily/weekly MIS reports and update CRM records.
- Resolve partner and student queries within defined timelines.
- 1–4 years of experience in Operations, Client Servicing, Inside Sales, or Admissions Coordination.
- EdTech/Education industry experience preferred.
- Bachelor's degree required.
- Excellent English and Hindi communication skills.