07 Nov
|
Tata Capital
|
Navi Mumbai
07 Nov
Tata Capital
Navi Mumbai
Role & responsibilities
- Negotiate payment schedules with customers based on their financial situation while ensuring debt recovery.
- Monitor and manage delinquency across assigned portfolios, focusing on bucket-wise and DPD-wise tracking, including non-starters.
- Handle customer service tasks related to collections, including refunds, account adjustments, and resolving discrepancies.
- Maintain and update customer accounts, track irregularities, perform reconciliations, and process credit memos.
- Coordinate with internal teams and external agencies to trace defaulters, repossess assets, and ensure compliance with audit and regulatory standards.
Preferred candidate profile
1. Graduate with DRA (Debt Recovery Agent) Certification is mandatory.
2. 1 to 5 years of relevant experience in field collections or recovery.
3. Location - Harbour Line
📌 Opening For Inhouse Collection Executive (Field Collections) (Navi Mumbai)
🏢 Tata Capital
📍 Navi Mumbai